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What is Flook?

Learn what Flook does, the three parts that make it work, and the kinds of content you can create.

Who can do this: All Flook users

What Flook does

Flook lets you add guidance to your own website or web app without writing code. You can walk people through a feature, point out something new, or answer a question right where it comes up.

The three parts of Flook

Part What it's for
The dashboard (app.flook.co) Where you see and manage everything you've made. You can also change settings, invite your team and manage billing here.
The Flook Builder Our Chrome extension. You use it to create and edit content directly on your own website, so you can see exactly where it will appear.
The Flook snippet A short piece of code you add to your website once. It's what shows your published content to your visitors.

What you can create

  • Tours: a series of steps that guide someone through a task, one step at a time. A tour can cover more than one page.
  • Tooltips: a small message attached to something on the page. It appears when someone hovers over or clicks the element, or a small icon (a "launcher") next to it.
  • Highlights: draw attention to one thing on the page, usually by dimming everything else around it.
  • Popups: a message in the middle or at the edge of the screen. It isn't attached to anything on the page.

Not sure which one to use? See Which type should I use?.

How it fits together

  1. You add the Flook snippet to your website. You only need to do this once.
  2. You use the Flook Builder to create content on your website.
  3. When you publish it, the snippet shows it to your visitors.
  4. You can manage and publish content from either the dashboard or the Flook Builder.