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Your free trial and upgrading

See how long is left on your free trial, and upgrade to a paid plan so your content keeps showing.

Who can do this: Admins can upgrade. All Flook users can see how long is left on the trial.

Check how long your trial has left

During your free trial, the bottom of the dashboard's left-hand menu shows how many days are left, for example 7 days left or Last day. The Flook Builder shows a similar message along the bottom of the page.

Upgrade

  1. Click Upgrade now at the bottom of the left-hand menu. Or go to Settings, then Invoices, then Upgrade.
  2. Choose your plan.
  3. Enter your card details. If your company already has a card saved, you can choose Use Existing.
  4. Click Pay now.

Payments are handled securely by Stripe.

What happens when the trial ends

  • Your tours, tooltips, highlights and popups stop showing on your website. In the Flook Builder you'll see "Your trial period has ended. Widgets will no longer be shown on your website."
  • The dashboard asks you to upgrade before you can carry on.
  • A few days later, the Flook Builder shows Trial period ended when you open it. Click Upgrade to go to the dashboard.

Your content isn't deleted. Once you upgrade, it can show again.

If you're an editor

Editors can't upgrade. You'll see Ask an admin to upgrade. Ask one of your company's admins to do it.

Troubleshooting

If your payment fails, a message appears above the Pay now button explaining why.